Terms and Conditions
Effective Date: 12/11/2024
Welcome to Dog Sitting Contra Costa! These terms and conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms.
General Terms
Services Provided: Dog Sitting Contra Costa provides in-home pet sitting services, including playtime, feeding, cleaning up pet-related messes, and additional optional services such as walks.
Booking and Payment:
- Services must be booked in advance.
- Payments are due upon booking unless otherwise agreed.
- Cancellations must be made 24 hours in advance for a full refund.
Liability: While we take every precaution to ensure the safety and well-being of your pet and home, Dog Sitting Contra Costa is not liable for unforeseen events such as illness, injury, or property damage.
Privacy: We respect your privacy. Please refer to our Privacy Policy for details on how we handle your personal information.
SMS Messaging Program
Program Name: Dog Sitting Contra Costa Messaging Program
Program Description: By opting into the Dog Sitting Contra Costa Messaging Program, you agree to receive text messages regarding your pet sitting bookings, updates, promotions, and important notifications.
Opting Out: You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Help and Support: If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact us directly at [email protected] or call our number 925-420-7830.
Disclaimer: Carriers are not liable for delayed or undelivered messages.
Message Rates: Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions about these Terms or our services, please contact us at:
Email: [email protected]
Phone: 925-420-7830
Privacy Policy
Effective Date: 12/11/2024
At Dog Sitting Contra Costa, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By using our services or accessing our website, you agree to the terms outlined below.
1. Information We Collect
Personal Information:
- Name, email address, phone number, and home address when you book our services.
- Payment information for processing transactions.
Non-Personal Information:
- IP address, browser type, and usage data collected automatically when you visit our website.
- Cookies and similar technologies to improve website functionality and user experience.
2. How We Use Your Information
- Provide and manage our pet sitting services.
- Communicate with you regarding bookings, updates, and promotional offers.
- Respond to customer inquiries and provide support.
- Improve our website, services, and marketing efforts.
- Comply with legal requirements and prevent fraudulent activity.
3. How We Share Your Information
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, email platforms).
- Legal Compliance: If required by law, such as in response to a subpoena or court order.
- Business Transfers: In the event of a merger, sale, or reorganization of our business.
4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing emails or SMS messages by following the unsubscribe instructions provided.
- Request a copy of the information we have about you.
To exercise your rights, please contact us at [email protected].
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
6. Security of Your Information
We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
9. SMS Messaging Program
When you opt into our SMS Messaging Program, you agree to receive text messages as described in our Terms and Conditions. You can opt out at any time by texting "STOP" to the shortcode provided. Standard message and data rates may apply.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Email: [email protected]
Phone: 925-420-7830
Thank you for trusting Dog Sitting Contra Costa with your pet care needs!
